Tuesday, September 8, 2020

The power of Tags and Comments

A software architect models customer domains and maps them to excellent software constructs. The solution shall support future customer groups and expand to store additional information.

Tags, also called labels provide an informal ontology to classify customer data. Tags are extensible and are machine readable.

Comments empower users to store relevant unstructured information. Comments are only for human beings.

What are good approaches to provide searchable tags and labels and avoid wild growth of useless records?
Can you as a designer govern the ontology defined through labels?