For example, business has the right to know how long something is going to take and when it can expect things to be done.
Conversely, developers have the right to know what the priorities are, and to be able to do good work.
To that end, eXtreme Programming - XP - created the Customer and Development Team Bill of Rights.
Customer Bill of Rights
- You have the right to an overall plan, to know what can be accomplished when and at what cost.
- You have the right to get the most possible value out of every programming week.
- You have the right to see progress in a running system, proven to work by passing repeatable tests that you specify.
- You have the right to change your mind, to substitute functionality, and to change priorities without paying exorbitant costs.
- You have the right to be informed of schedule changes, in time to choose how to reduce the scope to restore the original date.
You can cancel at any time and be left with a useful working system reflecting investment to date.
Developer Bill of Rights
- You have the right to know what is needed, with clear declarations of priority.
- You have the right to produce quality work at all times.
- You have the right to ask for and receive help from peers, managers, and customers.
- You have the right to make and update your own estimates.
- You have the right to accept your responsibilities instead of having them assigned to you.
Calibration
You shall use the above bill of rights to evolve the cooperation between the development teams and the customers and improve the outcome value. See if
- Your customer has an overall plan with scheduled functionalities and costs and your development team can schedule changes and update the estimates,
- Your customer has at any time a running and tested application and your development team always produce quality work,
- Your customer can cancel at any time the development initiative and your development team receives help from peers, managers and customers,
- Your customer and the development team accept responsibilities.
Dysfunctions are easy to detect
- Customers are not involved in the development initiative on a daily basis,
- Development team does not pursue craftsmanship and quality,
- Customers cannot cancel initiative at any time,
- Developement team cannot update estimates,
- Management force responsibilities upon collaborators.
Observe your organization and start to improve. The above rules are here to detect Agile Bullshit and truly improve your organization toward building products which delight the customers.
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